{"id":5180,"date":"2022-04-29T13:31:44","date_gmt":"2022-04-29T17:31:44","guid":{"rendered":"https:\/\/plomberieoutaouais.flywheelstaging.com\/?page_id=5180"},"modified":"2025-09-12T11:35:43","modified_gmt":"2025-09-12T15:35:43","slug":"service-request","status":"publish","type":"page","link":"https:\/\/plomberieoutaouais.com\/en\/service-request\/","title":{"rendered":"Service Request"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1651171516568{background-color: #bf933a !important;}&#8221; el_class=&#8221;padding-100&#8243;][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5199-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"5199\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5180#wpcf7-f5199-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5199\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5199-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div style=\"width:95%;max-width:1400px;margin:0 auto;padding:15px 30px;background-color:#fff;\">\n\t<p style=\"color:#000;line-height:1.4em;font-weight:700\">Please note that we do not provide service calls for devices that we have not supplied. This measure is intended to guarantee the quality of our service, the compatibility of equipment, and compliance with our technical standards.\n\t<\/p>\n<\/div>\n<div class=\"demande-service-form\">\n\t<div class=\"demande-service-col vc_row\">\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p>Owner information\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-f-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-f-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-l-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"your-l-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-8 tel-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"tel\" name=\"telephone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-4 type-tel-input\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-select\"><select class=\"wpcf7-form-control wpcf7-select form-select-tel\" aria-invalid=\"false\" name=\"tel-select\"><option value=\"Mobile\">Mobile<\/option><option value=\"Home\">Home<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"demande-service-col vc_row\">\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p>Property information\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-6 padding-right-10\">\n\t\t\t<p><label>Possession date<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-possession\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-input\" aria-invalid=\"false\" placeholder=\"yyyy-mm\" value=\"\" type=\"text\" name=\"date-possession\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-6 padding-left-10\">\n\t\t\t<p><label>Who makes the request?<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"qui-demande\"><select class=\"wpcf7-form-control wpcf7-select form-input\" aria-invalid=\"false\" name=\"qui-demande\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Original buyer\">Original buyer<\/option><option value=\"Second buyer\">Second buyer<\/option><option value=\"Investor\">Investor<\/option><option value=\"Building manager\">Building manager<\/option><option value=\"Tenant\">Tenant<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"adresse\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text form-input\" aria-invalid=\"false\" placeholder=\"Address of the affected property\" value=\"\" type=\"text\" name=\"adresse\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><label>Status<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"statut\"><span class=\"wpcf7-form-control wpcf7-checkbox form-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"statut[]\" value=\"One year warranty\" \/><span class=\"wpcf7-list-item-label\">One year warranty<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"statut[]\" value=\"Follow-up service for B\/O devices after possession of residence.\" \/><span class=\"wpcf7-list-item-label\">Follow-up service for B\/O devices after possession of residence.<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"statut[]\" value=\"Request after 1 year warranty.\" \/><span class=\"wpcf7-list-item-label\">Request after 1 year warranty.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-6 padding-right-10 nature-demande-col\">\n\t\t\t<p><label>Nature of the request<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nature-demande\"><select class=\"wpcf7-form-control wpcf7-select form-input\" aria-invalid=\"false\" name=\"nature-demande\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"New service request\">New service request<\/option><option value=\"Follow-up of a service request\">Follow-up of a service request<\/option><option value=\"General advice\">General advice<\/option><option value=\"Other (to be specified below)\">Other (to be specified below)<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-6 padding-left-10 urgence-col\">\n\t\t\t<p><label>Emergency<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"urgence\"><select class=\"wpcf7-form-control wpcf7-select form-input\" aria-invalid=\"false\" name=\"urgence\"><option value=\"\">&#8212;Veuillez choisir une option&#8212;<\/option><option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"details\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea form-textarea\" aria-invalid=\"false\" placeholder=\"Additional details\" name=\"details\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"demande-service-col vc_row\">\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p>Files\/Photos\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file form-input\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-1\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file form-input\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-2\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file form-input\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-3\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"vc_col-sm-12\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-4\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file form-input\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-4\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"demande-service-btn-row\">\n\t<div>\n\t\n\t<\/div>\n\t<div>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner form-btn\" type=\"submit\" value=\"Send\" 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