The Challenges of New Home Construction.
Recently, we received a call from a new client who was panicked to say the least. For the sake of this article, let’s call him Marc. In the midst of the construction of his new home, Marc had noticed that mistakes from both the general and plumbing contractor were steadily increasing. Here are just a few of the problems:
- Specifications of the bathroom accessories, shower and bathtub weren’t completed properly.
- Kitchen measurements were off.
- An overall unsatisfied and disorganized situation for the new homeowner.
Obviously, there was a lack of communication between the contractor, suppliers, and Marc. This is not an uncommon situation, and can be resolved easily with some attention to detail. It is important to do business with a company you can trust, whether a small renovation job or full construction of your home, you want the project to run smoothly. If you are in a similar situation to Marc, or want a safe and trustworthy company, contact us today for a quote.
Construction and Renovation Planning
Have you ever seen a completed construction plan? If the answer is no, picture this: you are looking at a road map while travelling overseas, and it’s in another language unfamiliar to you. Most likely you’ll end up arriving at your destination, but you’ll take a few wrong turns along the way.
When you entrust the construction or renovation of your home to hired professionals, many people will assume that they fully understand your wants and needs for the project. These assumptions can lead to mistakes, and it is important to ask questions, confirm details, and evaluate each step – especially if several stakeholders are involved. Builders consult construction plans daily, as do renovators, but even with these plans a lack of communication can lead to issues. As an example, we refer to changes in the construction of the project: a support beam that has been moved or the modification of a sink center. The plans and project evolve as they progress, adapting to change along the way.
In the case that was brought to us, changes were made to the bathroom design without the plumbing fixture and supplier being notified. As a result, the bath, shower, toiler, and sinks no longer meet the requirements, causing the whole project to change after the client had already completed the payment. This frustration between the supplier and Marc finally ended up stopping the project completely, have him be refunded, and finding someone else to complete the job: Plomberie Outaouais Plomberium.
Build a Relationship of trust with your Customer
When Marc contacted our team, we immediately developed a strong relationship to ensure the project gets done correctly and efficiently this time.
At Plomberie Outaouais, we offer a turnkey service!
- Customized Plans;
- Plumbing;
- Professional Advice;
- Emergency 24/7 Service;
- After Sales service.
The satisfaction of our client is paramount.
How do you know if you can trust your supplier or contractor? Here are a few things to check for: does the hired professional have a licence that qualifies him to do the specified work? Are the workers on site in good standing? Are the services offered by the contractor guaranteed? When working with Plomebrie Outaouais, you will immediately notice the professionalism, expertise, and competence of the people who represent us within the company. Don’t just take a word for it, heres what one of our clients has to say after working with us:
“I wanted to be involved in my own project, ensure that it is done the way I wanted. I paid upfront, and didn’t want to have any issues. The service I received at Plomberie Outaouais was perfect. I received the advice I needed, and was verified by them what was chosen would meet all the required needs of the project. If I had known about Plomberie Outaouais initially, I would have told my contractor to do work with them from the start! I was very satisfied with the work, and highly recommend them to anyone looking to start a new project.”
To build a relationship of trust with our customers, we accompany them and answer their questions honestly and according to our expertise. This is what you need to consider when you are looking for a team to build or renovate your home.
Have you experienced something similar to Marc? Have you, too, lived or witnessed a construction or renovation project that went terribly wrong? If you have and are looking for a team that will take care of your construction needs, contact Plomberie Outaouais today! Open during the week, and Saturdays for your convenience. Please stop in and tell us about your project and we’ll do what we do best: provide expert advice and quality service.
